Your car’s AdBlue® alert lights up

and you want to fill up by yourself.

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When your AdBlue® signal flashes and beeps, you know that your car will run out  of AdBlue® in 1500 miles. If you run out of AdBlue® your car will not start. When you notice the alert you should do something about it. While your first reflex might be to call your car dealer, we recommend that you refill your tank yourself. The capacity of our AdBlue® tanks is generally from 8-25 litres.

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Which AdBlue® to put in the tank ?

There are various ways to do this, depending on the AdBlue® canister you have purchased.

1.89 litre canister
5 litre canister
or 10 litre canister

An AdBlue® pump suitable for light vehicles (still under development)
The simplest way to fill up your tank would clearly be to go to a petrol station with AdBlue® pumps, but French network for these pumps is still not available. In the meantime, AdBlue® canisters are now available at every petrol stations.
You should fill your tank with AdBlue® and should check the ISO 22241 standard. It corresponds to a registered trademark which belongs to the German Association of the Automotive Industry. Be careful not to fill your AdBlue® tank with other substitutes or other “urea solutions” because your warranty on your car will not be valid anymore.

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Where is the access to my AdBlue® tank located ?

The access to the AdBlue® tank in diesel cars can be found in three different places, depending on the model of the vehicle :
• Access next to the Diesel fuel cap in the fuel tank cover
• Access in the trunk
• Access under the bonnet

Manufacturers tend to standardise the location of the access to the AdBlue® tank so that it is next to the Diesel fuel cap. This is, for example, the case with Audi vehicles, while the tank access of Peugeot/Citroën/DS are all located in the trunk under the spare wheel.
Once you have found the position of your tank, it is now a case of filling it.

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How much to put in the tank ?

To find out the capacity of your AdBlue® tank, please refer to your car specification fact sheets. This will allow you to evaluate whether to purchase 5 or 10 litre canisters. Please note that a minimum of approximately 5 litres is necessary for your car to restart if you have completely run out of AdBlue®. In the meantime, you are still able to refuel with the canisters, which you can find in every petrol stations.

A label on each canister describes how to re-fill. It is recommended that you buy the smallest containers in order to carry them easily.  That is filling will be made easier because holding up a 10L container for several minutes is not necessarily easy. And also, the 1.89L containers have a system that allows you to avoid overflowing the tank, unlike larger-volume cans.

Further, storing an AdBlue® container at home is not recommended because the AdBlue® deteriorates over time. The use of low-volume containers means there is less waste.

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what precautions should be taken and what are the storage conditions for the product ?

• Optimal storage of AdBlue® is at temperatures ranging between -11 °C and 30 ° C in order to maintain all the properties of the product and to optimise its shelf life to 1 year. The automatic vehicle-reheating system turns it into a liquid again within 20 minutes after restarting and, during this period, the vehicle can run normally.

• Contamination of the product by dust or dirt may impair its quality. It is also advised to ensure that AdBlue® is stored out of direct sunlight.

• AdBlue® can be corrosive to some metals: in case of spillage, rinse with water.

• Do not use equipment (bottles, jerrycans, etc) used for other liquids to fill the AdBlue® tank.

• Close your AdBlue® tank and containers firmly after filling up.

• The AdBlue® product is a corrosive and irritant liquid and may cause injuries if it comes in contact with the skin, eyes or respiratory system.

• In case of contact with eyes or mouth, rinse thoroughly with clear water for at least 15 minutes and consult a doctor.

• Do not mix the AdBlue® with other fuels as it is not an additive.

• Do not store AdBlue® in direct sunlight.
• Do not put the AdBlue® in the diesel tank or put diesel in the AdBlue® tank. Do not start the ignition if an error has been made.

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